rumahduitPrivacy Policy
This page describes what we collect when you use rumahduit and how we keep that data protected. We take data privacy seriously because your trust is essential to operating our platform responsibly. When you open an account, deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, or place bets on Liga 1 fixtures or live-dealer tables, you share personal information with us. Our privacy policy outlines how we handle that information, who may access it, and what rights you have.
We comply with privacy regulations applicable to the jurisdictions in which we operate. Our servers and data processors may be located outside your home country, but we apply consistent data protection standards across all rumahduit operations. We never sell or rent your personal data to marketing services or third parties without your explicit consent, except where required by law for anti-fraud, anti-money-laundering, or regulatory compliance purposes.
If you have questions about how we use your data, how long we retain it, or what rights you have to access or delete it, contact our support team via live chat or email. We respond to all data-related inquiries within a standard review window.
What Data We Collect on rumahduit
We collect several types of information when you use rumahduit. Your account information includes your name, email address, date of birth, phone number, and residential address. We require these details during registration and update them when you request changes. We also collect payment information — specifically, the payment method you choose (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet) and transaction history showing deposit and withdrawal amounts and dates. We do not store your full bank account number or payment card details; our payment processors handle sensitive financial data using encrypted, secure channels.
Behavioural data includes your login history, device information (IP address, browser type, operating system), game activity (which tables you play on rumahduit, which sportsbook fixtures you bet on, which slots you visit), bet history, and account balance changes. We collect this data to detect fraud, prevent problem gambling patterns, enforce our terms, and improve our platform experience. We also use this data to customise your account interface — for instance, showing you upcoming Liga 1 or Piala AFF matches if you frequently bet on football.
How We Use Your Data
We use your personal information to operate rumahduit and provide the services you request. This includes processing your deposits and withdrawals, settling your bets, managing your live-dealer table sessions, and communicating with you about account updates or platform changes. If you place bets on Liga 1 fixtures in Jakarta or access roulette tables from Surabaya, we log your activity to ensure the integrity of our platform and your account security.
We also use your data for compliance and legal purposes. We screen your account against sanctions lists and perform anti-money-laundering checks to meet regulatory obligations. Our fraud detection systems analyse your login patterns, transaction history, and gameplay to identify suspicious activity — for instance, rapid account creation and large withdrawals, or access from multiple countries within an impossible timeframe. If we detect anomalies, we may temporarily restrict your account pending verification.
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1
Account managementPrimary use
We use your email, phone, and address to maintain your rumahduit account, send you login links, and notify you of account changes.
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Fraud detection and complianceLegal obligation
We analyse your activity patterns and verify your identity to meet anti-fraud and regulatory requirements.
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3
Platform improvementService enhancement
We use aggregated, anonymised data to improve our rumahduit interface, add new tables, and optimise game offerings.
Third-Party Processors and Data Sharing
We share your personal information with third parties only when necessary to provide our services or meet legal obligations. Our payment processors (the financial institutions and e-wallet operators behind DANA, e-wallet, mobile banking, local payment, online payment, and e-wallet) receive payment information needed to process your deposits and withdrawals. Our identity verification vendor receives your name, date of birth, and identity documents to perform KYC checks. Our customer support platform may store your account email and support tickets to help our team resolve your inquiries.
We do not share your betting history, gameplay data, or account balance with third parties for marketing purposes. However, we may disclose account information to government agencies, law enforcement, or regulatory bodies if required by law or a court order. If we believe your account is involved in fraud or money laundering, we may report it to applicable authorities and close your account without notice.
Your privacy is not negotiable. We protect your data as we would protect our own.
Data Retention and Deletion on rumahduit
We retain your account information as long as your rumahduit account is active. Once you close your account, we keep your transaction history and identity verification records for a minimum of five years to comply with financial and anti-money-laundering regulations. We delete personal data that is no longer necessary for operational or legal purposes — for instance, your device IP address from a login six months ago may be purged if it is not relevant to an ongoing investigation or compliance review.
You have the right to request that we delete your personal data, subject to legal retention requirements. If you request deletion of your account information on rumahduit, we will do so within a reasonable timeframe, but we may retain anonymised records of transactions and minimal compliance data to meet regulatory obligations. Contact our support team to request data deletion or to learn what information we hold about you.
Cookies and Tracking Technologies
Our rumahduit website and app use cookies and similar tracking technologies to remember your preferences, keep you logged in, and analyse traffic patterns. Essential cookies are necessary for platform functionality — for example, your session token so you do not have to log in repeatedly. Analytical cookies help us understand which fixtures (Liga 1, Piala AFF, MotoGP) attract the most interest, which live-dealer tables are most popular, and where our interface needs improvement. We do not use cookies to track you across unrelated websites.
You can disable non-essential cookies in your browser settings, though doing so may limit certain rumahduit features. We do not respond to "Do Not Track" signals in browsers, but we do respect privacy-protection tools like VPNs or privacy-focused browsers that limit tracking.
Your Rights and Contact Information
You have the right to access, correct, or request deletion of your personal data held by rumahduit. You also have the right to data portability — requesting that we provide your data in a machine-readable format so you can transfer it to another service. To exercise these rights, contact our support team via live chat, email, or in-app help. We will verify your identity and respond to your request within a standard review window, typically a few business days.
If you have concerns about how rumahduit handles your privacy, or if you believe we have violated your rights, you may file a complaint with your local data protection authority. Our privacy team is available to discuss your concerns and work toward a resolution. We take all privacy complaints seriously and investigate them thoroughly.